FAQ

• How can we get in touch with any customer service concerns?

We can be reached at headleycobo8732001@outlook.com

 

• What’s the shipping policy?

You can expect to receive your order 3-5 business days from when you placed it, and shipping is always free from US.

 

• What is your cancellation policy?

You can cancel your subscription anytime. Make sure you do so before your scheduled renewal date, as we cannot cancel orders once we start processing them for shipping!

 

• My package is damaged/missing. What should I do?

Email us at headleycobo8732001@outlook.com and we’ll take care of that for you!

 

• How can I track my order?

We will provide the tracing number for you and you can see the tracking details on shipping.

 

• What is your return policy?

You can see our return policy on footer.

 

• Do I need to use shaving cream with The Razor Kit?

Our Cloud Shave Foam paired with The Razor Kit is a totally luxe experience. However, thanks to our blades that are enhanced with shea butter and a skin-soothing, water-activated serum, you can also use the razor all by itself.

 

• Can I decide how often I receive replacement cartridges?

You can! You can choose to receive replacement blades and replace it every week or month. It depends on your usage frequency and blade state.

 

• Is it safe to shave all parts of my body?

Yep. No matter where, when, or how you choose to shave, our razor has your back (...or legs. Or armpits. Or wherever!).

 

• What makes The Razor Kit better than those currently on the market?

Our razor has the sharpest patented blades and is ergonomically designed to feel comfortable in your hand, making every shave a perfect one. The handle is made from anodized aluminum and has a fiber glass internal core, so it’s really built to last.